This Privacy Policy explains how Infinitum Imagery LLC (“Infinitum,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use Infinitum System Optimizer (the “Software”), create an account, buy a plan, use optional Privacy Shield features, or visit infinitum-system-optimizer.web.app. By using the Software or site, you acknowledge this Policy. Our Terms of Use also apply.
1. Who we are
Infinitum Imagery LLC
Commonwealth of Pennsylvania, United States
Privacy and support: [email protected]
Core health checks, cleaning, and optimization are designed to run locally on your device whenever possible.
2. Scope
This Policy covers the Windows and macOS desktop apps, related Infinitum cloud services used for accounts, entitlements, billing, and Privacy Shield, and the product marketing / download website. It does not cover third-party websites you open from links inside the app (for example broker opt-out pages).
3. Information processed on your device
Depending on the tools you run, Infinitum may read locally:
- Live performance metrics (CPU, memory, storage, and related sensors the OS exposes)
- Hardware and driver inventory, installed apps, startup items, and process lists
- File paths and sizes in folders you scan (temp caches, libraries for duplicates, stubborn-file targets, local cloud-sync caches)
- Network adapter, DNS, gateway, and proxy status for diagnostics
- Windows Security / Defender status when Repair checks are available on Windows
- Preferences you set (theme, tray, drive scope, Simple/Advanced experience), capped scan history, undo journals, and related local state
Live metrics are not written as long-term telemetry dumps for advertising. We do not sell advertising profiles built from your hardware or file data.
4. Changes the Software may make (only after you confirm)
- Remove or recycle files you select during Clean, Duplicates, Stubborn Files, Cloud, or leftovers cleanup
- Safe OS preferences you approve (power plans, Game Mode, background apps, download soft-cap, and similar)
- Startup entries you disable (with undo where supported)
- Network name lookup refresh (DNS flush) and, if you confirm, adapter or network resets
- Process soft-close / force-end for apps you select (protected system processes stay blocked)
- Elevated repair tools you launch (the OS may show an elevation prompt)
5. Account and billing information
If you create an account, we process the name, email, and phone number you provide, plus authentication credentials handled by Firebase Authentication. We store consent records (Terms, Privacy, age attestation, optional marketing opt-in) and entitlement / device-seat documents in Firestore for licensing and support.
When you buy a plan, Stripe processes payment. Card numbers are handled by Stripe; Infinitum receives billing metadata needed for entitlements (for example customer and subscription identifiers, plan status). Mobile store purchases, when offered, are processed by Apple or Google.
6. What is not uploaded by default
Current builds do not upload your file lists, scan contents, or process inventories to Infinitum cloud services for ordinary Clean / Monitor / Repair work. The marketing website is separate from the desktop app’s local work. Crash reporting is not required for core local tools and would ask for consent if enabled later.
7. Internet Speed Test
When you run Speed Test, the app contacts public measurement endpoints (for example Cloudflare’s speed measurement paths and brief latency checks to well-known sites) so it can estimate download, upload, and response time. Those requests leave your network like any normal browser speed check. Results stay on your device unless you later enable a cloud feature that says otherwise.
8. Network Diagnose (public IP / ISP)
When you run Network → Diagnose, the app first reads local connection details on this device. If the device can reach the internet, it may also make a short HTTPS request to a public IP lookup service (currently ipinfo.io) so it can show your public IP and approximate provider/location. That lookup is only triggered by Diagnose; results stay on your device.
9. Software updates
Optional update checks contact official GitHub Releases (or successor Infinitum channels) for signed installer metadata. Those requests typically include standard network metadata (IP address, user agent) processed by the host of the release channel.
10. Privacy Shield (optional)
Privacy Shield is an optional add-on that helps you find and request removal of your own listings on certain people-search and data-broker sites. Identity details you enter stay under your control on the device unless you enable cloud-assisted scan or removal features, which then send only what those features need to Infinitum backend services (and AI / search providers we use under our control). Vendor API keys are not stored in the desktop app. You must only scan for yourself or someone you are authorized to represent. Automated removal never bypasses CAPTCHA, and outcomes depend on third-party sites. See in-app Privacy Shield disclosures and our Terms for more.
11. Website
Our marketing and download site is hosted on Firebase Hosting. Standard server logs may include IP address, request URL, user agent, and timestamps. We use this for security, reliability, and understanding aggregate traffic. We do not use the site to sell personal data.
12. Cookies and similar technologies
The product site is primarily static content. Hosting or CDN providers may set necessary technical cookies or use similar technologies for delivery and abuse prevention. The desktop app does not use advertising cookies for core local tools. If we add analytics or marketing pixels later, we will update this Policy and, where required, provide notice or choice in the product or on the site.
13. Marketing communications
If you opt in at registration (or later) to product updates and offers, we may email you about Infinitum products. You can unsubscribe using the link in those emails or by contacting [email protected]. We may still send transactional messages about your account, security, or purchases.
14. How we use information
- Provide, maintain, and improve the Software and site
- Authenticate accounts, enforce device seats, and deliver paid entitlements
- Process payments and prevent fraud
- Respond to support requests and send security or service notices
- Operate Privacy Shield features you enable
- Comply with law and enforce our Terms
15. Sharing
We share information only as needed to run the product:
- Firebase / Google — authentication, Firestore entitlements, Hosting, and Cloud Functions
- Stripe — checkout, Customer Portal, and payment processing
- GitHub — public release artifacts and update metadata
- Measurement / lookup providers — Speed Test and Diagnose features you trigger
- AI / search providers — Privacy Shield cloud features you enable
- Apple / Google — mobile store billing when those platforms are offered
- Legal / safety — when required by law, to protect rights and safety, or in connection with a corporate transaction
We do not sell your personal information as advertising data. Service providers are engaged to process data on our behalf under contractual and technical controls appropriate to their role.
16. Retention
- On-device preferences and journals remain until you clear them or uninstall the app (subject to OS leftovers).
- Account, consent, and entitlement records are kept while your account is active and for a reasonable period afterward for billing, disputes, fraud prevention, and legal compliance.
- Privacy Shield cloud request logs and ledgers follow the retention configured for those services and your subscription status.
- Website server logs are retained according to hosting defaults and our operational needs, then deleted or aggregated.
17. Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the data (including TLS for cloud calls and Firebase security rules for owner-scoped documents). No method of transmission or storage is 100% secure. Protect your device and account credentials.
18. Children
The Software is not directed to children under 13 (or under 16 where that is the applicable digital-consent age). Account registration and paid plans require you to be at least 18 or the age of majority where you live. We do not knowingly collect personal information from children for accounts. If you believe a child provided account data, contact us and we will take appropriate steps to delete it.
19. Your choices and rights
- Use Free local tools without creating an account.
- Decline optional cloud, Privacy Shield, Diagnose public-IP lookup, Speed Test, or marketing email.
- Review and update account details in Settings; cancel subscriptions via Stripe Customer Portal or the applicable store.
- Request access, correction, or deletion of account data by emailing [email protected]. We may need to verify your identity and retain certain records where law requires.
- Depending on where you live (for example certain U.S. state privacy laws or GDPR if applicable), you may have additional rights to know, delete, correct, or appeal. Contact us to exercise them. We will not discriminate against you for exercising rights available under law.
20. International processing
Infinitum is based in the United States. Cloud providers may process data in the United States and other countries where they operate. If you access the Software from outside the United States, you understand that your information may be transferred to and processed in the U.S., which may have different data-protection rules than your country.
21. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date and version at the top of this page will change when we do. Material changes will be posted here and, when appropriate, surfaced in the app or by email for account holders. Continued use after the effective date constitutes acceptance where permitted by law.
22. Contact
Privacy questions: [email protected]
Also see our Terms of Use.